eCommerce has become a staple in business in both B2C and B2B circumstances. In order to compete effectively in the modern business ecosystem, a partial or ineffectively integrated system just won’t cut it. You likely have some sort of eCommerce software and a separate “back-office” system (the system that your customers won’t see, but is key to running your business).
“A tight integration between your eCommerce platform and your ERP, coupled with the support of friendly and helpful staff, is your opportunity to roll out the welcome mat to your store, providing your prospects with the products and services they want.”
This quote provides a great look at the kind of perspective your business needs to take to create a truly synchronous perspective with your systems. The quote comes from a whitepaper created by Acumatica, which details many more advantages of integrating your system. Just a few of the great principles you could learn from this whitepaper are:
- The 7 ways your eCommerce platform (website and shopping cart functionality) and your ERP (internal functionality) should interact for the best customer experience
- How to set up a winning business case for setting up an integrated eCommerce and cloud ERP presence
- How to build a successful eCommerce strategy
- The information customers expect from your eCommerce website
- What to look for when comparing your eCommerce software solutions
This whitepaper is worth a read, and better yet, it is free! You can download the whitepaper below and get your business on the right track to being more successful.